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Get in Line

Get in line at the Douglas County Treasurer Motor Vehicle

Douglas Co. Treas. Downtown
Motor Vehicle & Taxes

Get in Line

Current wait: 21 min

Douglas Co. Treas. Downtown
Commercial Vehicles

Get in Line

Current wait: 3 min

Douglas Co. Treas. South
Motor Vehicle & Taxes

Get in Line

Current wait: 10 min

Douglas Co. Treas. West
Motor Vehicle & Taxes

Get in Line

Current wait: 17 min

 

Information Disclaimer Page

Douglas County makes every effort to produce and publish the most current and accurate information possible. This public information is furnished as a public service. The information must be accepted and used by the recipient with the understanding that the data was developed and collected for the purpose of automating our customer line management system.

Estimated wait times may vary based on the number of customers who walk-in to our offices.

This online service may open and close throughout the day based on the number of customers to be served in line. Our walk-in office hours at Douglas County Treasurer are Monday thru Friday 8:00 am - 5:00 pm, excluding county designated holidays.

Standard text messaging rates may apply when using this service.

 

Página de Descargo de responsabilidad de la información

El Condado de Douglas hace todo lo posible para producir y publicar la información más actual y precisa posible. Esta información pública se proporciona como un servicio público. La información debe ser aceptada y utilizada por el destinatario en el entendido de que los datos fueron desarrollados y recopilados con el fin de automatizar nuestro sistema de gestión de línea de cliente.

Los tiempos de espera estimados pueden variar de acuerdo con la cantidad de clientes que ingresan a nuestras oficinas.

Este servicio en línea puede abrirse y cerrarse a lo largo del día en función de la cantidad de clientes que se atenderán en línea. Nuestro horario de atención sin cita previa en el Tesorero del Condado de Douglas es de lunes a viernes de 8:00 am - 5:00 pm, Excluyendo los feriados designados por el condado.

Se pueden aplicar tarifas estándar de mensajes de texto al usar este servicio.


Getting in line at Motor Vehicle online through our website. Note: If the estimated wait time exceeds our hours of operation, you will not be able to check-in until the following day unless you make an appointment with the online/web option only.

Our locations:

  • Downtown - 1100 Massachusetts Street, 8:00 am - 5:00 pm, Monday - Friday
  • South - 2000 West 31st Street, 8:00 am - 5:00 pm, Monday - Friday
  • West - 3000 West 6th Street,  7:00 am - 6:00 pm, Tuesday - Friday

Choose a get-in-line option so you can Wait Where You Want!

In addition to getting in line on-site at a Douglas County office location, you can also check-in: through 1. Website, 2. Text, 3. QLess App.

You will receive periodic status updates, including one about 15 minutes before you reach the front of the line. Please allow enough travel time to be at the office when you reach the front of the line.

  1. To check-in online:
    • Choose a Motor Vehicle location
    • Read through the Information Disclaimer and accept or decline
    • The wait time will be displayed by location
    • Enter your cell phone number, be sure to include the area code, then push Next
    • You'll receive a "Thanks" text with the estimated wait time and some basic text commands
    • When you arrive at your location, watch the monitors for the last 4 digits of your phone number and wait to be summoned to a cashier window
  2. To check-in by Text:
    • Text 1-844-4-DGCO-KS (1-844-434-2657)
    • You'll receive a "Welcome to QLess" response
    • Enter the name of the location whose line you're trying to join
      • dgco downtown
      • dgco south
      • dgco west
    • You'll receive a "Thanks" text with the estimated wait time and some basic text commands
    • When you arrive at your location, simply watch the monitors for the last 4 digits of your phone number and wait to be summoned to a cashier window
  3. Download the QLess App:
  4. To check-in On-Site at a Douglas County office location:
    • A Kiosk will be available to let you join the line (Look for the ”Check In Here” sign)
    • Enter your phone number or select paper ticket
    • If you selected paper ticket you will receive a printed number
    • If you entered your phone number you'll receive a "Thanks" text with the estimated wait time and some basic text commands. You will continue to receive periodic updates as you progress through the line, allowing you to stay in line or go off and wait where you want
    • Watch for the last four of your number or paper ticket number to be displayed on the monitors at your location
    • When you reach the front of the line you will be summoned to a cashier window

Information Disclaimer Page

Douglas County makes every effort to produce and publish the most current and accurate information possible. This public information is furnished as a public service. The information must be accepted and used by the recipient with the understanding that the data was developed and collected for the purpose of automating our customer line management system, developed by QLess.

Estimated wait times may vary based on the number of customers who place themselves in line online and who walk-in to our offices.

This online service may open and close throughout the day based on the number of customers to be served in line.

Standard text messaging rates may apply when using this service.