When a resident’s or student’s behavior is escalating and they are refusing to go to a room they are creating an unsafe environment for everyone. To ensure your safety, staff will call a Security Procedure.
Security Procedure Expectations:
- Follow staff instructions. This may include moving to another location in the building, or to your assigned room. It is important to follow staff’s instruction immediately to ensure everyone’s safety and so that the problem can be resolved quickly.
- Do not ask questions.
- Move to your room or other assigned location as quickly as possible.
- Close your door and slide your pencil and checkbook sheet under your door.
- Sit in your room quietly until the security procedure is over and staff let you out of your room.
- Do not look out the window or push your intercom button.
- Once the problem has been resolved, you will be let out of your room.
- Positive feedback will be given if you followed all instructions during the security procedure.
- If you do not follow instructions, you will receive fines and may receive Day Room Restriction time depending on the seriousness of your behavior.
- Residents who cause a security procedure may receive lock down time
1. Listen Show that you are listening by:
A. Eye contact
B. Not displaying inappropriate non-verbal's
C. Not interrupting
2. Clarify the instructions to make sure you understand what you have been asked to do.
3. Follow the instructions
4. Check back
1. Listen: Show that you are listening by:
A. Good Eye Contact
B. No inappropriate non-verbal's
C. No interruptions
D. Don't Argue
2. No Excuses.
3. Give suggestions on how to solve the problem and ask for suggestions on how to solve the problem.
4. Make an agreement or commitment with the staff.
5. Say "Thank You"
6. Follow through on the agreement/commitment.
(An apology is not necessarily an admission of guilt)
1. Say you are sorry.
2. State what you did wrong.
3. State why it was wrong.
4. Make a commitment not to do it again.
1. Follow the instructions.
2. Ask politely if you may discuss the fine with the staff member who gave you the fine.
3. Wait for an answer from that staff.
4. If the staff member agrees to allow you to negotiate: In a calm voice, without complaining, explain why you felt the fine was unfair.
5 Listen to staff's response: remember, do not interrupt or argue.
6. Thank the staff for negotiating.
(You may not need to use all of these steps during an interaction)
1. Attention: This is simply asking the staff member to discuss the fine with you when that staff member has time.
2. Inappropriate: Discuss the inappropriate behavior that you were fined for.
3. Motivation: Discuss what motivated your behavior. Were you trying to avoid a task, staff, or a peer? Were you trying to gain or obtain something, attention, a preferred activity or an item?
4. Appropriate: Discuss what you could have done that would have been appropriate.
5. Rationale: Discuss the reasons why your behavior was inappropriate.
6. Rewards/Consequences: Discuss the rewards (Positives) and the consequences (Negative)of your behavior.
7. Acknowledgement: This is taking responsibility for your behavior and understanding why the fine was issued.
8. Practice: This is role playing with staff or practicing an appropriate behavior to replace the inappropriate behavior that was displayed.
9. Feedback: This is the money you earn on your checkbook sheet for steps that were carried out through the interaction.
10. Thank Staff: For interacting the fine with you.