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If I call to report a fire, what should I tell the dispatcher?

You should be prepared to answer questions like these:

  • Where is the fire?
  • What is on fire?
  • How large is the fire?
  • Are any structures threatened? Are there flames moving close to any homes, buildings or gas tanks?
  • Do you know if anyone is inside the housing or building?
  • Do you know if anyone is hurt?

While you are answering these questions, the dispatcher is also alerting the appropriate fire stations or another co-worker is alerting the appropriate fire stations and getting help on the way.